• sailing program manager
• sail central park crew member

Organizational Background
Rocking the Boat began as an afterschool boatbuilding program for high school students in the South Bronx and was incorporated as a 501(c)3 non-profit in 2001. Today, the organization, with an annual budget of $5 million, is a hub of youth development programming that serves nearly 5,000 community members annually across three locations. The mediums of boatbuilding, environmental science, and sailing are paired with social-emotional, academic, and career counselling by a team of licensed social workers to have profound and lasting impact on participants. Rocking the Boat became an accredited U.S. Sailing Community Sailing Center in 2018.

Position Summary
The Sailing Program Manager is responsible for leading Rocking the Boat’s afterschool and summer Student Sailing Program for ninth and tenth grade students new to the sport. The Sailing Program Manager must be an experienced sailing instructor able to successfully teach students to become proficient sailors while integrating youth development methodology. The position is a full-time, exempt role, works closely with the Job Skills Sailing Program Manager and the Marine Operations Assistant, and reports to the Director of Sailing.

Responsibilities
Program Delivery

• Collaboratively plans and delivers an engaging and relevant program to sailing participants
• Incorporates principals of positive youth development in program planning and delivery
• Implements Rocking the Boat’s Technical Skills curriculum and works with participants to demonstrate individual achievement through mastering those skills
• Assesses participant progress and helps identify students to apply for the Job Skills Apprenticeship Program when they have reached the appropriate level of skill advancement
• Collaborates with the Youth Services team to address participants’ needs
• Supports Director of Sailing in developing opportunities for Rocking the Boat youth sailors to sail and race both internally and with other young people
• Helps plan and lead day-long and overnight trips
• Helps lead sailing programs for local schools and community groups
• Participates in monitoring and evaluation designed to assess programmatic success
• Delivers all programmatic content on schedule to dedicated funding sources 

Community Outreach and Relations

• Maintains strong relationships with the local sailing community and plans relevant field trips for participants
• Works collaboratively with Director of Sailing and other relevant members of staff to recruit ninth and tenth graders for the Student Sailing Program to maintain a full enrollment in each of three annual semesters

Program Administration

• Track and provide reports on program data deliverables including attendance, technical skill accomplishment, evaluations, and anecdotal/qualitative program reports 

Program Facilities, Equipment, and Safety

• Follows all Rocking the Boat safety protocols; identifies and corrects any safety issues
• In coordination with Director of Sailing, organizes Safe Powerboating Certification and US Sailing Level 1 Small Boat certification for appropriate staff
• Works with the Sailing Program team to manage and maintain all of Rocking the Boat’s sailing program inventory and shared resources as needed 

Cross-Organizational Support

• Participation in fundraising activities as requested
• Contributes to the maintenance of shared resources
• Contributes to management of program volunteers and hosts visitors
• Participates in other activities as necessary to fulfill the mission of Rocking the Boat 

Qualifications

• US Sailing Level 1 Small Boat Instructor
• NY State Boating Safety Certificate or equivalent powerboat driving certificate
• Experience working in a youth development organization
• Experience managing sailing education programs; race coach experience a plus
• Experience or desire to be involved in community-oriented education programming
• Experience designing and planning curriculum
• Excellent organizational skills, detail-oriented, and an ability to work independently
• Proficiency in Microsoft Office computer applications
• Valid driver’s license
• Willingness to work long days, weekends, and some overnights, as necessary 

Rocking the Boat offers

• Full-time salaried position: $60,000-70,000, commensurate with experience
• Benefits package including Health, Vision, Dental and 401k with 6% employer match after 1 year of employment
• Paid Time Off
• Vacation: 23 days; increase to 28 days after three years
• NYS Sick and Safe Time: 40 hours
• Holidays: 10 days
• Compensatory time for work on weekends, holidays, and overnight trips
• Opportunity to work with a creative, well-funded organization committed to youth development and a culture of empowerment 

Diversity, Equity, Inclusion, and Belonging at Rocking the Boat
Rocking the Boat is committed to creating an environment that promotes diversity, equity, inclusion and belonging in all organizational initiatives and for all members of the community. The organization strives not only to accept but to affirm and celebrate all identities. Race, religion, gender, gender identity and expression, sexual orientation, national origin, disability, and veteran status are not barriers to employment at Rocking the Boat. Candidates should feel welcome to communicate any special needs or requirements to be accommodated throughout the hiring process.

To apply
To apply, please send a cover letter and resume to Alec Basilion, Director of Sailing at alec@rockingtheboat.org with ‘Sailing Program Manager’ as the subject.

Organizational Background
Rocking the Boat began as a boatbuilding afterschool project for high school students in the South Bronx and was incorporated as a 501(c)3 non-profit in 2001. Today, the organization, with an annual budget of over $5 million, is a hub of youth development programming that serves nearly 5,000 community members annually across three locations. The mediums of boatbuilding, environmental science, and sailing are paired with social-emotional, academic, and career counseling by a team of licensed social workers to have profound and lasting impact on participants. 

Position Summary
Sail Central Park crew members serve customers of the Model Sailboat concession in Central Park, one of the most iconic attractions in New York City. Members of the Sail Central Park crew are Rocking the Boat brand ambassadors, and an extension of Rocking the Boat team. The crew member is a part of the team supervised by the Sail Central Park Site Director who is supported by Sail Central Park Crew Leads. 

Responsibilities
Sales 

• Rent boats to the general public and for private events; demonstrate how to operate the boats and teach a basic level of sailing terminology 
• Work the POS system for boat reservations, walk ups, and merchandise sales including handling cash and credit card transactions, as well as answering the Sail Central Park office number
• Actively promote and sell branded merchandise, bundle deals, memberships and private group offerings 
• Effectively and proactively address and resolve customer inquiries and complaints 

Maintenance

• Understand how the boats work (assembly, sail, servos, batteries, etc.) and participate in trouble shooting boats issues 
• Support the maintenance of rental boats, workspace, sales platforms, and merchandise at the Kerbs Boathouse 
• Follow all model sailboat maintenance protocols; troubleshooting any issues; reporting problems to the Sail Central Park Leads and Site Director 

Teamwork

• Aid in maintaining good relationships with the Central Park Model Yacht Club, Central Park Conservancy, Le Pain Quotidien, and other local partners to promote long-term collaborations
• Record and report customer feedback to Sail Central Park Site Director and Leads  
• Collaborate with team of fellow crew members to ensure a consistent and high-quality customer experience 

Qualifications

• At least one year of experience in a face-to-face customer service role 
• Excellent communication and interpersonal skills 
• Ability to work in a fast-paced retail environment 
• Problem-solving ability and patience in handling difficult situations 
• A customer-oriented approach with a commitment to quality service 
• Availability on at least one weekend day, and a minimum of two shifts per week 
• Experience with credit card processing systems a plus 

Rocking the Boat offers

• The opportunity to be scheduled for opening and closing shifts during the approximate working hours: 

Spring & Fall Season: April-May & September-October (Mondays-Thursday 10:30-6:30pm; Fridays & Sundays 10:30-7:30; Saturdays 12:30-7:30pm)

Summer Season: June-August (Sunday-Thursdays 9:30-7:30pm; Fridays 9:30-8:30pm; Saturdays 12:30-8:30pm)

• Additional hours during March and November/early December for training, season meetings, and performance evaluations 
• Starting wage of $18-21 per hour, commensurate with experience 
• Up to 40 Safe and Sick hours per calendar year, accrued at a rate of one hour of Safe and Sick time earned for every 15 hours worked 

Inclusion, Diversity, Equity and Accessibility at Rocking the Boat
Rocking the Boat is committed to creating an environment that promotes the diversity, equity, inclusion, and accessibility of all applicants and employees.  The program team strives not only to accept but to affirm and celebrate all identities.  Race, religion, gender, gender identity and expression, sexual orientation, national origin, disability, and veteran status are not barriers to employment at Rocking the Boat.  Please feel welcome to communicate any special needs or requirements to be accommodated throughout the hiring process.

To apply
To apply please send cover letter and resume to Jasmine Benitez, Sail Central Park Site Director, at jasmine@rockingtheboat.org with Sail Central Park Crew as the subject.